Trial: 90-Night Trial (30-night minimum, refund minus return shipping fee per return policy). The page also notes compressed products must be opened within 30 days of receipt.
A 5-year owner rated back support, pressure relief and sleep quality highly and said it stays fairly cool.
Think about
The cover is spot-clean only, and returns need 30 nights first and are refunded minus a return shipping fee.
Those same short-term owners gave back support the lowest score, and a 6-to-12-month owner rated both back support and pressure relief poorly.
A 1-year owner and a 5-year owner rated back support, pressure relief and sleep quality poorly overall.
Standard sizes only: no RV, odd or custom sizes listed
Based on the maker’s published specs and terms, and the owner reviews linked below. We haven’t slept on it. Something wrong? Tell us.
What owners say
From owners of this model A small set of real reviews, each linked to its source. Not a star rating.
Small sample · 9 owner reports
GoodBed owners whose ownership fits the 2020 TEMPUR-Cloud are split: some rate it well for pressure relief and staying cool, but several rate its back support poorly.
What people liked
A 5-year owner rated back support, pressure relief and sleep quality highly and said it stays fairly cool. Source ↗
Several owners in their first few months gave top marks for pressure relief and for sleeping cool. Source ↗
What to weigh up
Those same short-term owners gave back support the lowest score, and a 6-to-12-month owner rated both back support and pressure relief poorly. Source ↗
A 1-year owner and a 5-year owner rated back support, pressure relief and sleep quality poorly overall. Source ↗
What independent reviewers found
Sleep Foundation(Oct 2025): Testers found this medium all-foam bed very supportive for side sleepers up to about 230 lb and excellent at stopping motion. Edges sag, the foam holds heat, and back or stomach sleepers, especially heavier ones, found it too soft. All-foam TEMPUR-Cloud (not the Cloud Hybrid); affiliate links disclosed on page.Read it ↗
Sleepopolis: The reviewer found it slightly firmer than medium-firm, with neutral spinal support for back sleepers and excellent motion isolation. It warmed noticeably in testing and isn't recommended for hot sleepers; edges and corners sink, and heavier sleepers may push through to the base. Page shows conflicting dates (2024 byline, 2026 update); affiliate links disclosed on page.Read it ↗
Tom's Guide(Jan 2024): Over three weeks testers found good pressure relief with a deep, slow-to-move sink and little partner motion, plus no off-gassing smell. The test bed retained some heat and the edge collapsed when sat on; best for average-weight side sleepers. Queen tested; older review (2024). Affiliate links disclosed on page.Read it ↗
Mattress Clarity(Oct 2026): Rated 6.5/10, medium-firm, softening over weeks. Good for side and back sleepers of average weight and couples; motion isolation excellent and edges good, but it ran warm and stomach sleepers lack support. Version not stated. Site receives free products and affiliate commissions.Read it ↗
Sleep Advisor(Oct 2026): All-foam tested at 6.5/10 medium-firm. Best for side and back sleepers about 130-230 lb; not most stomach or heavier sleepers. Motion isolation 5/5, edges 4/5, cooling 3/5, almost no bounce. All-foam version. Site may earn referral fees.Read it ↗
GoodBed: Rated medium-firm (4 of 9). Mainly for back sleepers wanting strong motion isolation; cooling and edge support middling, durability fair, very little bounce. Not for stomach or hot sleepers. Model listed as released 2020; no review date shown. GoodBed shares referral fees.Read it ↗
Their testing, in our words. We haven’t tested these mattresses ourselves, and we don’t repeat their scores.
Sources & sample limits
9 ratings-only GoodBed owner reviews for 'TEMPUR-Cloud Medium' (owned 1 month to 5 years), May 2021-Oct 2026 Sample: 9 owner reports.
All ratings only, with no written comments. GoodBed's TEMPUR-Cloud model page (released 2020) also collects ratings from owners of 8 to 15 years, who must own the older in-store Cloud line, so only reviews whose ownership length fits a 2020-or-later purchase were counted. Four of the short-term ratings were posted on the same two days with near-identical scores and may come from one household. None names the Medium Hybrid. Tempur's own site reviews were not used.
Research checked October 14, 2026. These are sourced observations, not our own product tests or a star rating.
What owners report
Cloud owners on the brand site like its comfort and quick setup from the box. Complaint themes: firmer than expected, sleeping hot without a cooling layer, back or shoulder pain, and early softening or sagging. Several long-time Tempur owners say it does not match older models.
Taken from the maker’s size options, in the inches it publishes. Tap a size to compare every mattress made in it. Sizes marked “as listed” don’t exactly match a standard size, so check your frame.
Price for every size
From the maker’s site on Oct 24, 2026. Prices change often, so check before you buy.
4Hybrid Technology, 1,000+ spring coils (Medium Hybrid only)
5Base Layer (foam)
Feel
Medium, Medium Hybrid (+$200 'Add Hybrid Technology' upgrade)
Height
10″
Custom sizes
Not offered for this model
Returns and ordering
Trial and returns
90-Night Trial (30-night minimum, refund minus return shipping fee per return policy). The page also notes compressed products must be opened within 30 days of receipt.
Before you order
Measure inside the frame, not the old mattress
Check clearance above for the height you pick
Make sure your base supports it
Buy sheets in the same exact size
Questions
What is it made of?
Compressed (bed-in-a-box) mattress, shipped by UPS. An all-foam Medium has a TEMPUR-Material comfort layer over a firmer TEMPUR-Material support layer and a foam base. The Medium Hybrid adds 1,000+ spring coils above the base layer. The cover is spot-clean only. The page says it is designed and built in the US.
How firm is it?
Medium, Medium Hybrid (+$200 'Add Hybrid Technology' upgrade) That’s the maker’s description; we haven’t measured it.
Which sizes and heights can I get?
6 sizes, 10″. See every size. Confirm your exact size and height with the seller.
Are the reviews about this exact mattress?
From owners of this model. All ratings only, with no written comments. GoodBed's TEMPUR-Cloud model page (released 2020) also collects ratings from owners of 8 to 15 years, who must own the older in-store Cloud line, so only reviews whose ownership length fits a 2020-or-later purchase were counted. Four of the short-term ratings were posted on the same two days with near-identical scores and may come from one household. None names the Medium Hybrid. Tempur's own site reviews were not used.